Flights Direct

Virgin Atlantic has called a meeting with its 280 beauty therapists – but says no decisions have been made about its future.

For the past 18 years Virgin has offered manicures, massages and other beauty services for the Upper Class passengers. The meeting has caused suspicion that the whole service might be scrapped.

With 38 aircrafts Virgin Atlantic has a considerably smaller fleet than its main competitors, and special services such as the beauty therapists is one of the ways it tries to attract passengers.

“We are calling our in-flight beauty therapists in to get their input into the product and service review of our Upper Class cabin,” a spokeswoman for Virgin Atlantic said.

“We constantly look to review our Upper Class service to make sure that our investment is where it should be and that it is meeting the expectations of our customers,” the spokeswoman added.