April 18, 2008
Airline News
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Low-cost airline Ryanair has announced it will start providing airport transfers on several European destinations.
As Ryanair airports are often located some distance away from the actual destination, the new airport transfer service will be a welcomed by customers. Ryanair will use ShuttleDirect on more than 50 airports to provide the new service.
The airline is starting the service to generate more ancillary revenue.
Head of ancillary revenue Santina Doherty said: “Ryanair’s partnership with ShuttleDirect will make it even easier for our passengers to avoid those airport queues.
“Not only can passengers dodge check-in queues with our web check-in service, now they can pre-book private car, minibus, coach and shuttle services.”
April 18, 2008
Airport News
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Last year 42.2 million pieces of checked baggage were mishandled or delayed at airports around the world – the problems ended up costing the air transport industry a massive $3.8 billion.
“Once again, the past year has seen an increase in the amount of baggage mishandled worldwide. It also brings fresh hope, however, in the shape of new initiatives such as IATA’s Baggage Improvement Programme,” said Francesco Violante from SITA, who published the new figures in the annual Baggage Report.
Baggage handling is facing more problems each year as air travel becomes more and more popular. More demand, stricter security and very short turnaround times put pressure on handling 2.25 billion pieces of checked baggage every year.
The Baggage Report says that in 2007 the reasons for baggage delays were:
- transfer baggage mishandling, 49%;
- ticketing error/ passenger bag switch/ security/ other, 14%;
- failure to load, 16%; space-weight restriction, 5%;
- loading/offloading error, 5%;
- tagging errors, 3%;
- arrival station mishandling, 8%
